Power Driven Diesel Transmission Warranty
One-Year Limited Warranty Information
First 90 Days
Within the first 90 days after purchase Power Driven Diesel will cover material defects and failure in workmanship under warranty (this does not include broken cases or input/output shafts). Additionally, within the first 90 days, Power Driven Diesel will cover transmission R&R due to failure or performance issues. Before warranties or R&R costs are covered, you will be required to gain prior authorization from a Power Driven Diesel customer service representative. Any misuse, abuse or incorrect installation of your Power Driven Diesel transmission, or failure to meet installation requirements, will void this warranty agreement.
Under this warranty agreement, it is the transmission owner’s responsibility to palletize the transmission. Power Driven Diesel will work with you to organize all shipping at no cost within the first 90 days. All transmissions under warranty will be required to have the following information attached to the pallet/transmission:
- Bill Of Lading (provided by our shipping department)
Failure to include the above information will severely delay the warranty process. Power Driven Diesel will not be responsible for any damages in shipping or additional shipping costs.
After 90 Days
After the first 90 days, Power Driven Diesel will no longer cover freight costs up front. Once the transmission has arrived and been inspected, if the warranty claim is approved, we will reimburse you for the shipping costs you incurred when a receipt is provided.
After 180 Days
After the first 180 days, Power Driven Diesel will no longer warranty any electrical component failure. Any electrical component failure will need to be reported to a Power Driven Diesel team member and a suitable replacement will be sent to you directly. (You may be required to provide photos and/or additional information to receive your replacement.)
Any misuse, abuse or incorrect installation of your Power Driven Diesel transmission voids this warranty agreement.
Power Driven Diesel recommends that you retain the following information, as well as your original invoice, within your records, in order to aid in any future warranty claims.
Two-Year Unlimited Mile Transmission Warranty
First 90 Days
Within the first 90 days after purchase Power Driven Diesel will cover material defects and failure in workmanship under warranty (this does not include broken cases or input/output shafts). Additionally, within the first 90 days, Power Driven Diesel will cover transmission R&R due to failure or performance issues. Before warranties or R&R costs are covered, you will be required to gain prior authorization from a Power Driven Diesel customer service representative. Any misuse, abuse or incorrect installation of your Power Driven Diesel transmission, or failure to meet installation requirements, will void this warranty agreement.
Under this warranty agreement, it is the transmission owner’s responsibility to palletize the transmission. Power Driven Diesel will work with you to organize all shipping at no cost within the first 90 days. All transmissions under warranty will be required to have the following information attached to the pallet/transmission:
- Bill Of Lading (provided by our shipping department)
Failure to include the above information will severely delay the warranty process. Power Driven Diesel will not be responsible for any damages in shipping or additional shipping costs.
After 90 Days
After the first 90 days, Power Driven Diesel will no longer cover freight costs up front. Once the transmission has arrived and been inspected, if the warranty claim is approved, we will reimburse you for the shipping costs you incurred when a receipt is provided.
After 180 Days
After the first 180 days, Power Driven Diesel will no longer warranty any electrical component failure. Any electrical component failure will need to be reported to a Power Driven Diesel team member and a suitable replacement will be sent to you directly. (You may be required to provide photos and/or additional information to receive your replacement.)
Any misuse, abuse or incorrect install of your Power Driven Diesel transmission, voids this warranty agreement.
Power Driven Diesel recommends that you retain the following information, as well as your original invoice, within your records, in order to aid in any future warranty claims.
Transmission Warranty Requirements
When sending in your transmission in to Power Driven Diesel, the following information is required. Failure to do so may severely delay the warranty process or possibly void this agreement.
- Authorization from Power Driven Diesel
- Photos sent from all angles of your uninstalled transmission
- Photos sent of your palletized/crated transmission ready to ship
- Confirmed shipping information and delivery availability
If the transmission is not properly secured for transport back to our facility, the cost of additional repairs incurred will be the responsibility of the owner to pay in full before return shipment may be scheduled.
Completion Of Warranty
Once your Power Driven Diesel transmission arrives at our facility it will be inspected and the necessary repairs will be documented. If additional repairs are necessary, you will be contacted by our team with your options. Once repaired, our shipping team will schedule reshipment. You will be provided information of the repairs made. If misuse, abuse, or incorrect installation is evident, the customer will be held responsible for return shipping.
Denied Warranties
In the rare event that your warranty is denied, you will be provided the option to pay for R&R, which starts at $1500. The basic R&R included in this fee is complete teardown and cleaning, replacement of all clutches, steels, frictions, and gaskets, and inspection of all parts. If a replacement input or output shaft is required, those are not included in the $1500 fee and will need to be paid for before repair is completed.
Power Driven Diesel retains the right to refuse warranty coverage if any of the required information is not accurate upon inspection and failure to complete all warranty requirements as well as suspicion of incorrect install, abuse or misuse of your Power Driven Diesel Transmission.
Power Driven Diesel reserves the right to amend this agreement at any time.